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Managing Challenging Patient Behaviors 101 De-escalation Strategies for Healthcare Professionals - Valerie Vestal (1)

Managing Challenging Patient Behaviors: 101 De-escalation Strategies for Healthcare Professionals – Valerie Vestal

$87.00

5 Hours 43 Minutes

In today’s healthcare environment, professionals are challenged to do more with less. Reduced staffing and (at times, the seemingly unrealistic) increased demands from patients, family members and other visitors can all contribute to burnout. Adding to the complicating factors, you are continually expected to achieve optimal patient outcomes, ensure safety and quality goals, and strive for even higher levels on satisfaction scores.

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In today’s healthcare environment, experts are challenged to do greater with less. Reduced staffing and (at times, the apparently unrealistic) expanded needs from patients, own circle of relatives contributors and different traffic can all make contributions to burnout. Adding to the complicating factors, you’re usually anticipated to gain greatest affected person outcomes, make sure protection and great goals, and try for even better ranges on delight scores.

In this recording, professional clinician, Valerie R. Vestal, MSN, PMHNP-BC, will offer you with sensible guidelines and equipment that you could use straight away while confronted with tough affected person and own circle of relatives behaviors. This software consists of sensible techniques that will help you deal with tough conditions like aggression, dementia, and attention-searching for behaviors at the same time as retaining affected person and personnel protection. The software can be full of possibilities to use a lot of those techniques thru actual affected person conditions, case research and recorded interactive discussions. Don’t leave out this hazard to research strategies you could put in force effectively together along with your maximum tough patients.


  1. Determine criteria for high-risk behavior.
  2. Apply interpersonal effectiveness skills to patient evaluation.
  3. Analyze effective strategies to de-escalate dangerous behavior.
  4. Assess for the symptoms of major illness that interfere with treatment.
  5. Evaluate the effectiveness of your communication skills to de-escalate aggressive behavior.
  6. Compare approaches to various high-risk patient profiles.

Keep improving yourself today with this “Managing Challenging Patient Behaviors: 101 De-escalation Strategies for Healthcare Professionals – Valerie Vestal” course at only [$87]

Lowering Risk for Dangerousness in Patient Encounters

  • Priority is Safety
    • Understanding Risk for Dangerousness
    • Mechanisms for Coping
    • Strategies to Deal with the Angry Patient

Healthcare Goals

  • Treatment Focused
  • Do No Harm
  • Clear Boundaries

Evaluating the Patient

  • Ask the Right Questions
  • Understand Patient’s Motivation
  • Motivational Interviewing: Asking, Listen, Inform
  • Engage Patients in Focused Communication
  • Listen with Empathy
  • Empower the Patient

Interpersonal Effectiveness Skills

  • Self-Awareness
  • What Type of Communicator Are You?
  • Reciprocal Communication Strategies
  • Clinician Self-Care

Engage Patients in Focused Communication

  • Understand Patient’s Level of Communication
  • Support the Patient’s Goal
  • Multi-Disciplinary Intervention

Treatment Team Concept

  • Navigating Difficult Dynamics
  • Mediation & Leadership Roles
  • Engage Families Constructively

Understanding Challenging Symptoms

  • The Mentally Ill Patient
  • Know Your Limits
  • Understand Chronic & Severe Mental Illness

Severe Mental Illness

  • Schizophrenia/Schizoaffective Disorders
  • Substance-Induced Psychosis
  • Bipolar Disorder
  • Major Depression
  • Anxiety Disorder
  • Obsessive-Compulsive Disorder
  • Antisocial Personality Disorder
  • Borderline Personality Disorder

Disorders with Unique Risk

  • Developmental Disabilities
  • Delirium
  • Dementia
  • Substance Abuse
  • Special Considerations for Violent Patients

Acute Crisis

  • Sexual Assault
  • Domestic Violence
  • Suicidal Ideation & Risk

Keep improving yourself today with this “Managing Challenging Patient Behaviors: 101 De-escalation Strategies for Healthcare Professionals – Valerie Vestal” course at only [$87]


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